“The key objective of engaging MA is not just to oversee daily operation of the estate, but to achieve better living standards and satisfaction for the residents. There are 4 critical aspects that contributes to success of managing an estate: Ownership – MA team requires to proactively seek solutions to issues and see to the execution and completion of tasks, especially for defects that can be felt by residents or threatens security. Eg. Water seepages, housekeeping, water pumps, lightings,...